Product Managers ask context-aware questions of their customers when they are using specific parts of the application.
Product Marketers use Ramen to announce new features and share extra content.
User Experience Directors use Ramen to immediately find out how a new workflow is being received.
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Ramen lets you explore your customer base by combining custom data that you pass in about them with real life data that we gather from multiple sources. See which customers are high value and have over 10,000 Twitter followers, then create a question just for them.
Users churn for all kinds of reasons. You want to know why. With Ramen, it's easy to setup questions that will popup when people have, or are about to, churn. You can set up Ramen to notify you immediately on every response.
Sometimes your customers will be frustrated, but not tell you. You can ask them with Ramen. You can setup questions to only appear to users that have been customers for a certain amount of time.
Collecting testimonials can be a pain. With Ramen you can ask for one right as your customers are using a feature in your application.